(Senior) Director of Product Design (all genders)

Digital Products & Innovation – Universal Music Entertainment GmbH
Kerstin Ott 2019 - CMS Source
Kerstin Ott 2019 - CMS Source
Universal Music is the market leader in the music business. The world’s most famous and most successful record labels belong to us. We’ve been writing music history for over 100 years representing legendary musicians across all genres. Our accomplishments are driven by our love for music, extraordinary artists and our ambitious team.
Digital Products and Innovation (DPI) is a network of small, autonomous product teams, who act as microenterprises with high degrees of freedom. Committed innovation and entrepreneurship, we foster the development of services, platforms and business models for our artists and create new experiences for fans. This role will oversee and guide all experiences across all domains and products be it D2C, B2B or internal facing.
Here’s your chance to shape our future together with us! We’re looking for a (Senior) Director of Product Design (all genders) to become part of our Digital Products & Innovation team at our Headquarters in Berlin. It will be a permanent full-time position reporting directly to the CTO. 
Your tasks: 
  • You will build, lead and inspire inclusive design teams as well as foster their growth
  • You will dive deep into truly meaningful problems our customers are facing in order to provide solutions which make them feel not just heard, but fully understood
  • You guide your team through moments of ambiguity and create a safe and inclusive space in which people perform at their personal and collective best
  • You master interaction design, choreograph UX design processes and orchestrate unified experiences across devices and throughout the customer journey — while knowing how to translate specific solutions in usable and delightful interactions
  • You will take a forward-looking generative approach and make design decisions based on evidence; you guide your team to solve problems in the best way possible and are aware of when to work iteratively and when to take bold bets
  • You will take not just users but also stakeholders and employees on a compelling journey by explaining a clear customer experience vision and compelling storytelling
  • In close collaboration with other designers, product managers, engineering managers, your team will deliver best-in-class user experiences
  • You will be an active voice of the 'Beats & Bytes’ tech leadership team
Your professional profile: 
  • You have profound experience as a product design leader or principal product designer, especially in the D2C sector 
  • You are a strong people leader with a proven track record in building and growing inclusive teams
  • You can communicate efficiently in a tech as well as business related context and are experienced in acting as the link between tech and business, on all hierarchy levels 
  • You feel confident and natural reading, writing and speaking English; German skills are a plus 
  • You bring experience in collaboration with engineering and design leads  
Your personality matters: 
  • You are a motivating people manager who maintains an open communication with your colleagues and possess a high level of emotional intelligence
  • You have the mindset and methodologies to understand your customers, colleagues and employees
  • You are a team player and prioritize teamwork over heroism; the cooperation in interdisciplinary teams is fun for you 
  • You have a high digital affinity and are passionate about new technologies as well as digital transformation 
  • Constructive nonconformity is part of your strengths; you enjoy challenging the status quo 
  • You can quickly empathize with other people’s perspectives and know exactly when to stand your ground and how to present it convincingly 
  • You are an intrapreneur, innovator and initiator who enables its environment to think outside the box; you love contributing creative ideas, but also build up on ideas of others 
  • You can present topics in a very comprehensible and goal-oriented manner 
  • You’ve been described as reliable and well-organized which allows you to stay focused, structured and calm – even in stressful situations 
  • You’ve been praised for your excellent abilities as change maker, listener and communicator 
  • You thrive in a dynamic environment and easily adapt to changing circumstances 
  • Your thinking is guided by strategy, analysis and innovation which enables you to connect the dots quickly and logically 
Who we are:
  • Music embodies emotion, creativity, adventure, tradition and innovation all at the same time – as a team we strive to advance the Universal Music project
  • Diversity, respect and tolerance – both human and musical – are essential for us. Therefore, diversity and inclusion are consistently supported and championed by the People & Culture team as well as our Better Together initiative
  • We live an open communication and thrive as a team – for this purpose we meet at eye level regardless of hierarchy
  • In our business it is important to make good decisions quickly: We count on proactive employees who think ahead and find simple solutions
  • Together we take responsibility, even beyond our daily business, which is why we are actively committed to more sustainability and environmental protection through our Sustainability Workgroups
Our benefits – because you’re important to us:
  • Be mobile at any time! Benefit from discounts at the BVG, our job-bike leasing offer as well as home-office days
  • We offer professional development through various workshops and courses
  • Take care of your mental health with our Employee Assistance Program for all challenges in life (professional and private); we offer confidential counseling and coaching through a third-party provider
  • Stay healthy through various sports activities and healthy food in our subsidized canteen
We look forward to receiving your application via our online application form! Please upload your documents (letter of motivation / cover letter, CV, references) as files and state your earliest starting date as well as salary expectations.
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