WebOps Engineer (all genders)

Universal Music Entertainment GmbH
Sam Fender 2019
Sam Fender 2019
Universal Music is the market leader in the music business. The world’s most famous and most successful record labels belong to us. We’ve been writing music history for over 100 years representing legendary musicians across all genres. Our accomplishments are driven by our love for music, extraordinary artists and our ambitious team.
Digital Products and Innovation (DPI) is a network of small, autonomous product teams, who act as microenterprises. In order to be agile and innovative, we need degrees of freedom and agility! Empowerment and community are part of our culture. As the technical backbone we generate added value for Universal Music by solving our user’s problems. The DPI Team forms the digital foundation for our business and actively contributes to the competitive advantage of Universal Music.
Here’s your chance to join! We’re looking for a WebOps Engineer (all genders) to become part of our Digital Products & Innovation team at our Headquarters in Berlin. It will be a permanent full-time position.
Your tasks:
  • You ensure the operation and security of our web infrastructure in cooperation with the hosting partner and agencies
  • You work alongside product teams, review planned applications and ensure that they can be reliably operated on a scalable infrastructure.
  • You provide recommendations for the use of supported standard components as well as for tools to be used for developing new applications
  • You work with the following tech stack: AWS, GCP, Gitlab, Gitlab CI, Varnish, Kubernetes, Docker, Sentry, Prometheus, Grafana and so on
  • You coordinate the communication among the departments, the hosting partner as well as the external agencies
  • You define and monitor compliance with agreed upon SLAs
  • You ensure the operational availability of our applications and websites by monitoring and testing their performance
  • You plan processes and oversee their implementation
  • You are an active member of the developer’s community of practice and maintain a steady exchange with the international IT and Global Security Office
  • You share your know-how, e.g., in the form of trainings, presentations or workshops, which you prepare yourself
Your professional profile:
  • You hold a degree in Computer Science, Business Informatics or a similar field, or were able to acquire the required knowledge through relevant work experience
  • You are well-versed in networking and highly available server landscapes for web applications and have already gained experience with scalable infrastructure such as Docker Swarm, Kubernetes, AWS and GCP
  • You bring advanced knowledge in DevOps and SRE approaches and are also familiar with agile project management methods
  • You are also highly skilled in Linux systems and services for web sites (Bash, Apache, PHP, MySQL, Varnish, Firewall, Log File evaluations)
  • You are equipped with profound knowledge in HTML, CSS, Java Script, PHP, GIT and in the architecture of web applications
  • You stand out positively if you have experience in Streaming Ops and in the field of audio / video
  • Experience in automation via Ansible or Infrastructure as Code like Terraform is also an advantage
  • You feel confident and natural reading, writing and speaking English; German skills are a plus
Your personality matters:
  • You consider yourself a link between two worlds – tech and business – and are able to communicate efficiently with either side
  • We can always count on your team spirit as well as your excellent communication skills which enable you to present topics in a very comprehensible and goal-oriented manner
  • You’ve been described as reliable and well-organized which allows you to stay focused, structured and calm – even in stressful situations
  • Your full potential comes to light when you analyze and challenge complex matters
  • You are able to think outside-the-box in order to identify synergies and consolidations
  • You live and love the KISS-principle and always solve tasks and problems sustainably
  • You are a person who is always curious about new technologies and counts constructive nonconformity as part of her / his strengths
  • You thrive in a dynamic environment and easily adapt to changing circumstances
Who we are:
  • Music embodies emotion, creativity, adventure, tradition and innovation all at the same time – as a team we strive to advance the Universal Music project
  • Diversity, respect and tolerance – both human and musical – are essential for us. Therefore, diversity and inclusion are consistently supported and championed by the People & Culture team as well as our Better Together initiative
  • We live an open communication and thrive as a team – for this purpose we meet at eye level regardless of hierarchy
  • In our business it is important to make good decisions quickly: We count on proactive employees who think ahead and find simple solutions
  • Together we take responsibility, even beyond our daily business, which is why we are actively committed to more sustainability and environmental protection through our Sustainability Workgroups
Our benefits – because you’re important to us:
  • Be mobile at any time! Benefit from discounts at the BVG, our job-bike leasing offer as well as home-office days
  • We offer professional development through various workshops and courses
  • Take care of your mental health with our Employee Assistance Program for all challenges in life (professional and private); we offer confidential counseling and coaching through a third-party provider
  • Stay healthy through various sports activities and healthy food in our subsidized canteen


We look forward to receiving your application via our online application form! Please upload your documents (letter of motivation / cover letter, CV, references) as files and state your earliest starting date as well as salary expectations.
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